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FAQS

Facial Steamer FAQ

Through deep penetration of the skin, the super fine water molecules created gently softens the skin and opens clogged pores, removing any unwanted oils and dirt such as makeup and skin congestion!

Our nano ionic facial steamer is a unique type of steamer that generates nano ionic (super fine) water molecules for a luxurious at home spa experience.

It is recommended that you follow these three steps.

1: Cleanse 2: Steam 3: Exfoliate

Steaming helps prepare your skin for any exfoliating treatments as it opens your pores and loosens the skin to remove unwanted oils and dirts.

After your steaming treatment, untwist the head and tip the body upside down to remove any leftover water. Wipe the outer surface with a cloth and your done!

Shipping & Delivery

When your order has gone through, processing takes place which takes approximately 2-5 days. After this, orders get shipped!

USA, UK, Canada and Australia 2-3 weeks

Europe 2-4 weeks

Please note due to COVID-19: you may experience slight delays due to shipping restrictions world-wide. Our shipping partners are committed to delivering your orders regardless!

Tracking numbers will be assigned when your order is shipped. When your package ships, you will receive an email with the tracking number and link to check your order status.

Track your order here:

https://heylushskin.com/pages/track-my-order

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All packaging and materials are sustainably sourced

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